Our Greenwood, South Carolina branch is open and ready to serve you. Please be patient with our staff as we anticipate much higher than normal wait times.

We have a variety of self-service options available to you that do not require waiting in line inside the branch:

• The ATM located in the drive-thru of our branch is fully operational for depositing and withdrawing cash at this time.
• To check account balances, make transfers, make a loan payment, or deposit checks, please use our safe and secure Digital Banking.
• To place a travel alert, report your debit card lost or stolen, or set transaction alerts, please use our safe and secure alerts & controls app, PardaCX.
  

For all other immediate virtual assistance, please contact our Member Solution Center at 800.860.5640 or using the chat feature located within Online and Mobile Banking.

Outside Resources Available to You:

Greenwood Family YMCA (1760 Calhoun Rd)
In response to the devastation caused by Hurricane Helene, the Greenwood Family YMCA is now operating as an emergency shelter. The shelter will remain open to serve residents affected by the storm.

Due to the emergency shelter operation, the Greenwood Family YMCA will make the following temporary adjustments to services beginning Monday, September 30, 2024:
• Shelter Operations: The double gym is being utilized as a shelter.
• Intersession Care: Intersession care will continue for registered children in the back gym (note: registration is closed).
• Community Access: The YMCA will offer community access from 7:00 AM to 7:00 PM for charging devices, taking showers, and accessing WiFi. Please be aware that availability may be limited depending on staffing. Wellness Services: No member wellness services will be available during this time.
• Programming: All Programs including classes are cancelled.

Additionally, the Uptown Greenwood YMCA will be open for members only 7:00 AM - 7:00 PM, with workout facilities available. Please note, however, that programs such as SilverSneakers, Silver and Fit, and other insurance-related programs will not be able to utilize this facility. For further information, please contact the Greenwood Family YMCA at 864.223.9622.

The Salvation Army (222 Pressley Ave)
Open from 9:30 a.m. to 12:00 p.m. for phone charging and will distribute food boxes from 9:00 a.m. to 11:30 a.m. Monday through Thursday while supplies last.

Greenwood City Hall (520 Monument Street)
Greenwood County will be distributing MREs (Meals Ready to Eat) and bottled water at Greenwood City Hall starting Monday, September 30 at 12:00 p.m. Please enter behind City Hall from Oak Street only.

Uptown Fountain (418 Main Street)
Beginning Monday, September 30 at. 7:00 pm, a T-Mobile charging station will be available 24 hours a day.

FRAUD PREVENTION
Take steps to protect yourself during this time. Document damage and contact your insurance company to start the claims process, and only work with licensed and insured companies or individuals. Be mindful of anyone who wants payment upfront before any work is done or if a contract has not been signed. Nonprofits and volunteer organizations may offer help and will typically be branded and, in a group, not just individuals. Be wary of anyone offering you a “great deal” or a “break” when it comes to a cost. If you feel you may have been a victim of a scam, please contact our Member Solution Center immediately.

FEMA
An emergency declaration has been approved for South Carolina to supplement response efforts due to emergency conditions resulting from Hurricane Helene.
To apply for assistance, please visit: https://www.fema.gov/assistance/individual
For additional local resources, please visit: https://www.fema.gov/disaster/3619#local-resources

ADDITIONAL HELP LINES:
1-855-472-3432 - South Carolina Statewide Care Line
Available to those with immediate needs.

1-866-246-0133 - Hurricane Helene Information Line
Available to South Carolina residents with questions about things regarding the state’s response or safety precautions.

1-855-472-3432 - Department of Public Health CARE Line
Can arrange transportation via ambulance to medical needs shelters for individuals who need oxygen.

843-438-3083 - Catholic Charities of South Carolina
CCSC is working closely with the state emergency management division, local county emergency managers and voluntary agencies active in disaster. Once damage assessments are completed, CCSC will assist with food, water, hygiene items and cleaning supplies. Afterward, their disaster case management program will open for long-term needs.

855-472-3432 - Medical Triage "Careline"
Can help with getting electric equipment charged.

1-855-472-3432 - Medical Needs Line
For those with medical needs (O2 concentrators and needs for electricity).

803-608-4086 or 803-261-8615 - Palmetto State Rentals
Free assistance to elderly and disabled individuals who are trapped in their homes due to fallen trees. They will come to your home and clear the driveway enough to allow you to escape.
Cannot remove trees from atop of structures due to insurance issues. Can also assist with renting cleanup equipment.

Text SHELTER and your ZIP CODE to 43362
FEMA text messaging to find up to three emergency shelters or FEMA Disaster Recovery Centers nearby.

211 United Way - Non-emergency general helpline