Address Change

Address updates provide:

• Identity Verification – Having your current address on your account reduces your risk for identity theft.
• Correct Mail Routing – Updating your address ensures that automatic card renewals, account statements, and tax documents are delivered to your mailbox.
• Address Verification – Your address is a key security check for online and point of sale card transactions.

Mobile phone number updates provide:

• Increased Security – Mobile phone numbers allow us to contact you quickly via text or phone call if there is potential fraud on your account.
• Account Verification – Your mobile phone number is a key component for online/mobile banking security features.

Email updates provide:

• Information – We periodically send out information about the Credit Union including promotions, events, and security and service updates.
• Increased Security – We will contact you via email if there is potential fraud on your account, if we cannot reach you via text or phone call.
• Identity Verification – Having your current email address on your account reduces your risk for identity theft and account takeover.
• Account Verification – Your email address is also a key component in our online/mobile banking security features.

Here are the three options available to change your address, email, or phone numbers connected to your account.

1. Online Banking – The easiest way
   • Log in to Online Banking
   • Select Account Profile on top of the page
   • Select Edit, verify your Identity, and make the necessary changes
2. Call the Member Solution Center at 1.800.860.5640
3. Call or visit your local branch