Fraud Detection Service: In our continuing efforts to keep your accounts secure, we monitor activity for potential fraud connected to our debit cards. From time to time, you may be contacted via automated call or SMS message to confirm your card activity. These communications will NEVER ask you for PIN data, full card number or full social security number data. This service is monitoring accounts for potential fraud 24 hours a day, seven days a week.
PARDA Federal Credit Union is committed to protecting the privacy of members and prospective members that visit our website. We post announcements of current fraud incidents to help keep you informed because your privacy and security matter to us.
CURRENT FRAUD ALERTS
Equifax Inc. Cybersecurity Incident – September 7, 2017
Equifax announced a cybersecurity incident that potentially impacts approximately 143 million U.S. consumers. Based on the company’s investigation, the unauthorized access occurred from mid-May through July 2017. The information accessed primarily includes names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers.
Equifax has established a dedicated website, https://www.equifaxsecurity2017.com/, to help consumers determine if their information has been impacted and to sign up for credit file monitoring and identity theft protection. The offering, called TrustedID Premier, includes 3-Bureau credit monitoring of Equifax, Experian and TransUnion credit reports; copies of Equifax credit reports; the ability to lock and unlock Equifax credit reports; identity theft insurance; and Internet scanning for Social Security numbers – all complimentary to U.S. consumers for one year.
It is also recommended that consumers be vigilant in reviewing their account statements and credit reports, and immediately report any unauthorized activity to their financial institutions. Consumers can also visit the Federal Trade Commission’s website, www.ftc.gov/idtheft, to obtain information about steps they can take to better protect against identity theft as well as information about fraud alerts and security freezes.
For further information, please refer to the dedicated website Equifax has established, https://www.equifaxsecurity2017.com/, or contact a dedicated call center at 866-447-7559, which the company set up to assist consumers. The call center is open every day (including weekends) from 7:00 a.m. – 1:00 a.m. Eastern.
Consumer Scam Alert: Do Not Use Federal Reserve Routing Account Numbers to Pay Bills; Could Face Late Fees, Other Charges
For immediate release: July 12, 2017
Recently, the Federal Reserve Banks have received a number of unauthorized transactions in which consumers have tried to use the Fed's routing numbers and their Social Security numbers to pay their bills.
It is important for consumers to know that when making online or e-check bill payments, they cannot use Federal Reserve routing numbers. Federal Reserve routing numbers are used for sorting and processing payments between banks. Any video, text, email, phone call, flyer, or website that describes how to pay bills using a Federal Reserve Bank routing number or using an account at the Federal Reserve Bank is a scam.
The Federal Reserve provides banking services only for banks. Individuals do not have accounts at the Federal Reserve.
The bill payments being attempted using the Fed's routing numbers are being rejected and returned unpaid. Consumers who have attempted to use the Fed's routing numbers to pay their bills may be subject to penalty fees from the company they were attempting to pay.
KMART DATA BREACH - JUNE 2017
On June 1, Gareth Glynne, Senior Vice President of Retail Operations for Sears and Kmart, announced that the company was investigating the second data breach impacting Kmart in three years. The merchant recently became aware of an incident placing payment card data at risk. The company launched an investigation following reports of unauthorized payment card activity at some of their locations. The investigation found it to be limited only to infected store payment systems at Kmart (did not impact Sears or the company’s ecommerce sites).
Based on their investigation, no personal identifying information, including names, addresses, social security numbers, birth dates or email addresses were obtained in the breach. However, payment card numbers have been compromised. For further information, please refer to Kmart’s official statement posted on their website: http://www.kmart.com/en_us/dap/statement05312017.html
What action is PARDA taking to protect cardholders?
PARDA has identified cardholders that could be affected by the possible breach and have taken steps to mitigate fraud from occurring on the cards, including issuing card replacements and increased monitoring on exposed cards.
How can members safeguard their accounts?
• Monitor accounts for unauthorized activity, and report any unauthorized activity immediately.
• Once your new card is received and activated, please call in and let us know the exposed card can be
CHIPOTLE - MAY 2017How can members help safeguard their accounts?
Chipotle has recently detected unauthorized activity on the network that supports payment processing for purchases made in their restaurants. They have begun an investigation with the help of leading cyber security firms, law enforcement and their payment processor. The focus is on card transactions in their restaurants that occurred from March 24, 2017 through April 18, 2017.
PARDA has identified cardholders that could be affected by the possible breach and have taken steps to mitigate fraud from occurring on the cards, including issuing card replacements and increased monitoring on exposed cards until the scheduled close date on May 16, 2017.
For further information, please refer to the official Chipotle statement posting on their website: https://chipotle.com/security
1) Monitor accounts for unauthorized activity, and report any unauthorized activity immediately.
2) Once your new card is received and activated, please call in and let us know the exposed card can be closed immediately.
USEFUL CONSUMER SAFETY TIPS
Diebold ATM Security Web Site
To learn more about ATM safety and security, the Diebold ATM security website provides excellent tips for ATM consumer safety. Click here to learn more on how you can better protect yourself and your personal information.
FTC Website to help avoid Internet Scams
To learn all about the latest fraud and help protect yourself against internet scams, click here to visit the FTC website.
PARDA FEDERAL CREDIT UNION ONLINE PRIVACY STATEMENT
PARDA has also adopted a Privacy Statement that explains how we collect, store and use personal information that we obtain from you through our website. If you ever have any questions about privacy and security, please contact our Member Solutions Center at 800.860.5640.
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